Activation code issue


#1

Hi
When putting in the activation code, should there be any notification that it was accepted?

I’ve put mine in but on the website it still shows using 0 / none.


#2

Hi,
Thanks for calling our notice to this. It has been fixed. You can attempt to activate your DeepStack installation now. Do let us know if you encounter further problems.


#3

HI, Im also having this problem. Is this something on the backend or am I doing something incorrectly?


#4

Hi @CWestin , do you have the latest of DeepStack installed? What platform are you using; Windows or Docker? Have you made a previous activation before?


#5

Thanks for the reply and my apologies for the lack of information.

I followed the getting started guide on for python using docker. So I started by pulling the latest CPU version of the Docker image.

After I run deepstack, i get the message to visit local host for activation.
I do so, I enter my (basic) activation code, I see dots moving, then they disappear.
I do not get a successful screen as shown in the DeepStack Python guide.

Clearly this is my first installation of DeepStack, so my apologies :slight_smile: The portal shows 0 activation’s


#6

Hi @CWestin , apologies for the issues you are having activating. It has been resolved. You can now activate your DeepStack server without issues…


#7

@OlafenwaMoses thanks so much. Its working now. Hopefully it helps others too :grinning:


#8

You are most welcome. And thank you too. @CWestin