Windows10 1903 - DeepstackAI crashes

Hi,

Installed the Windows 10 DeepStack.
I notice the crashes below and the submitted pictures never gets processed.
The below is from Windows Even log.In the DeepStack AI Server window I do not see anything being processed. As soon as I point my program to my Doker DeepStack AI container (on another virtual server) everythin works as it should.

Error 1:

Faulting application name: python.exe, version: 3.5.3150.1013, time stamp: 0x587cef4a
Faulting module name: _pywrap_tensorflow_internal.pyd, version: 0.0.0.0, time stamp: 0x5bdbba74
Exception code: 0xc000001d
Fault offset: 0x0000000002d388da
Faulting process id: 0x1bb0
Faulting application start time: 0x01d53588ec2b58f8
Faulting application path: C:\DeepStack\interpreter\python.exe
Faulting module path: C:\DeepStack\interpreter\packages\tensorflow\python_pywrap_tensorflow_internal.pyd
Report Id: 19258a81-b530-402a-b10d-20eaac40d809
Faulting package full name:
Faulting package-relative application ID:

Error 2:
Windows cannot access the file for one of the following reasons: there is a problem with the network connection, the disk that the file is stored on, or the storage drivers installed on this computer; or the disk is missing. Windows closed the program Python because of this error.

Program: Python
File:

The error value is listed in the Additional Data section.
User Action

  1. Open the file again. This situation might be a temporary problem that corrects itself when the program runs again.
  2. If the file still cannot be accessed and
    • It is on the network, your network administrator should verify that there is not a problem with the network and that the server can be contacted.
    • It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer.
  3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER.
  4. If the problem persists, restore the file from a backup copy.
  5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for further assistance.

Additional Data
Error value: 00000000
Disk type: 0

Information 1:
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: python.exe
P2: 3.5.3150.1013
P3: 587cef4a
P4: _pywrap_tensorflow_internal.pyd
P5: 0.0.0.0
P6: 5bdbba74
P7: c000001d
P8: 0000000002d388da
P9:
P10:

Attached files:

These files may be available here:
\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_python.exe_9db130ad27c6181d2647d2cbd7f90904f01447_096bd297_2b563287-a458-42f9-b58b-97ad9d8e3ec1

Analysis symbol:
Rechecking for solution: 0
Report Id: 19258a81-b530-402a-b10d-20eaac40d809
Report Status: 4
Hashed bucket:
Cab Guid: 0

information 2:
Fault bucket 1764780013797922152, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: python.exe
P2: 3.5.3150.1013
P3: 587cef4a
P4: _pywrap_tensorflow_internal.pyd
P5: 0.0.0.0
P6: 5bdbba74
P7: c000001d
P8: 0000000002d388da
P9:
P10:

Attached files:
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERD479.tmp.WERInternalMetadata.xml

These files may be available here:
\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_python.exe_9db130ad27c6181d2647d2cbd7f90904f01447_096bd297_2b563287-a458-42f9-b58b-97ad9d8e3ec1

Analysis symbol:
Rechecking for solution: 0
Report Id: 19258a81-b530-402a-b10d-20eaac40d809
Report Status: 268435456
Hashed bucket: 062095790fb47347287dc21285225568
Cab Guid: 0

Perhaps something that an be fixed? Or something I am doing wrong?

Hello @MnM, apologies for replying late to this.
This appears to be a permission error. Are you logged in as an admin user?

Hi,

Yes the user I am loggin in with has full admin